Taking Care of Talent with Marie-Claire Dupois

As anyone with a keen eye can detect, NAPA has almost countless branches across North America. Our Canadian locations are a part of this illustrious auto parts club, and Marie-Claire Dupois recently made the big jump from one country to the next as she moved from her homeland to Atlanta, Georgia for her promotion to Senior Vice President of Human Resources.  


But Marie-Claire wasn’t worried about the change – far from it! “The NAPA family really wanted to make sure I transitioned well,” she acknowledged.   


I was given this awesome opportunity and it speaks about how NAPA takes care of talent. They wait until someone is ready and ensure that there’s many opportunities within their journey. I’m a story of one that’s moved across country, but we have thousands of stories about employees who are developing, being promoted, and moving. For people who have talent and want a long-term career, we have so much to offer.  


That long-term reliability was what drew Marie-Claire to NAPA. After experiencing great success in HR in her past, she realized there really was a difference in the way we treat our employees. 


The people are so great. That’s what makes the difference. Before I even started officially, I had people reaching out to me and congratulating me, and onboarding was so great! Everyone wanted to make sure I understood everything and asked questions. I had the opportunity to meet the employees and understand what the business model was. There was a lot of time up front for my onboarding, and that really made a difference when I joined the NAPA family. The time that’s invested in people, including myself when I arrived, made me feel that it was truly a family at one point. 


It’s our duty to help ease you into your new role. Marie-Claire experienced that three years ago when she first started, and as recently as this February when she was promoted to Senior VP. Now safely on the other end of onboarding, Marie-Claire is able to dig in deep to the daily responsibilities of her role.  


I’m responsible for all HR from compensation, safety, employee relations, people development, and training, so my job is very varied. I support our employees with their development and make sure our business is finding the right talent. We want to find people in our marketplace that fit within our workplace, our family. 


Taking care of and finding talent is a large component of NAPA. What does it really mean to work here? We offer copious amounts of benefits from our education programs to our competitive pay, but it takes a certain something to join us.  


It might sound a little cliché, but we’re really looking for people who can relate to other people and who are interested in making a difference. It’s a very fast-paced environment and we’re going through a lot of changes; we’re looking for people who understand and like to participate in change. No matter where they are within NAPA, we want a good cohesive group of employees that work together in the same direction so we can make the business even better. 


That cohesion and loyalty is what sets us apart from other companies. Just this year, NAPA centers experienced a few natural disasters such as hurricanes and earthquakes. Marie-Claire was amazed at how our team mobilized to help each other.  


People here will really go out of their way to make sure that our customers are being served, our facilities are up and running, and our employees are doing well. Everyone took a flight, took a plane, took whatever they could to get there and worked overtime to get it going it. Everyone came together in the time of need.  


It’s time to ask yourself what you really need. Do you want a workplace that offers security and flexibility in times of crises and new beginnings? If so, visit our careers page. As long as you have an interest in other people and making a difference, the Human Resources department may be for you.